Balloon Hoop & Arch Balloon Backdrop Hire

Q: How much does it cost to hire a party backdrop? Which is more affordable: a balloon hoop, arched backdrop, or personalised backdrop?

A: Party backdrops' prices depend on the size and design of the balloon garland, as well as additional add-ons such as floral design, flooring, cake plinths, and more. You can find all prices for party backdrops on our balloon price list. 

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Q: How long will a balloon arch backdrop last?

A: Typically, our balloon arch backdrops are hired for 24 hours. The backdrop and balloons will look great throughout your event and often last well beyond that. However, as part of the hire service, our team will collect the backdrop either in the evening after the event or the following day. If you choose to keep any balloons after the party, they can last for several weeks if kept at room temperature, maintaining their appearance for an extended time.

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Q: Can I rent the backdrop for longer than 24 hours, and is there an additional cost?

A: Yes, you can extend the rental period. Simply ask our sales manager for pricing on additional time. The extra cost will only include the extended hire of the backdrop, with no hidden fees.

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Q: Can the party backdrop be adjusted or moved during the event?

A: We do not recommend moving the party backdrop during the event, as it is typically secured with weights, and moving it may cause the balloon garland or decorations to shift out of place. However, if you need the backdrop to be mobile, please inform our manager in advance. Our balloon artist team can design and install the backdrop in a way that allows for safe movement, or we can suggest other decorations that can be easily moved during the event.

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Q: Do you offer party backdrop delivery, and how far do you travel for setups?

A: Yes, we offer delivery and installation for party backdrops. Our balloon company is based in Guildford, and we happily travel across Surrey and Hampshire. Please note that delivery charges vary depending on the distance to your postcode. We also provide delivery and installation in London, with a minimum order requirement of £350 plus delivery charges.

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Q: How do I place an order for my party backdrop, and what is your cancellation or rescheduling policy?

A: To place an order, simply fill out our request form, specifying your requirements, budget, and venue details, including the postcode and venue name. One of our sales managers will contact you as soon as possible with a quote. From there, we can discuss and adjust the decoration package to suit your needs and budget. Once everything is agreed upon, we will send you an invoice and secure your booking.

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For cancellations or rescheduling, please contact us as early as possible. We will do our best to accommodate changes, but please note that cancellations made close to the event date may be subject to a fee, depending on the timing.

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Q: What happens if the party backdrop or balloons get damaged during the event?

A: We always take a refundable deposit to cover potential damages. If the party backdrop is damaged during the event, we will deduct the cost of repairs or replacement from this deposit. If no damage occurs, the full deposit will be refunded after the event.

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Q: What materials are the party backdrops made from, and are they safe for outdoor use?

A: Not all backdrops are suitable for outdoor setups. If you require an outdoor installation, please let us know in advance, and we will recommend the best options for your event. The suitability of the backdrop also depends on weather conditions—strong wind and rain can damage backdrops, and balloons are sensitive to both high heat and wind. We’ll work with you to find a solution that works best for outdoor use, depending on the forecast and location.

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Q: How is the party backdrop set up and taken down? Do I need to do anything?

A: No, you don’t need to do anything. Our team will handle both the setup and takedown of the party backdrop. After your event, we will return to dismantle the backdrop and dispose of the balloon garland, unless you inform us in advance that you'd like to keep the balloons. Please bear in mind that when we agree on a takedown time, our team will arrive at the venue at that time. If your party is still ongoing and our team has to wait, additional charges will apply for the waiting time.

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Q: What are the size options for the party backdrops, and how much space do I need?

A: You can find all the size options for our balloon backdrops in our price list. Some backdrops require minimal space, while others may need up to 5 meters. Don't worry—our sales manager can help you choose the perfect backdrop that fits both your space and event theme. Just let us know your venue details, and we'll guide you to the right option!

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